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This Distance Sales Agreement (the “Agreement”) is concluded electronically between Shofic Digital LTD. STI., registered at Nish İstanbul Residence, Sanayi Cad. No:44/C Ofis:57, Bahçelievler, İstanbul, Türkiye, reachable at info@shofic.com and 0850 302 66 44 (the “Seller”), trading as Shofic, and the natural or legal person placing an order on shofic.com (the “Buyer”). The Buyer’s contact details are the name, email address and phone number provided during checkout, together with the target link submitted with the order.
The subject of this Agreement is the distance sale and performance of the digital service selected by the Buyer on the site, in accordance with the qualities, quantity and price displayed on the relevant service page and in the order summary. This Agreement covers the rights and obligations of the parties concerning ordering, payment, delivery, withdrawal, refunds and dispute resolution. It applies to every order placed on the site, whether as a guest or through a member account, and forms an integral whole with the Terms & Conditions and the Refund Policy.
The Services consist of social-media visibility and engagement packages — such as followers, likes and views — delivered to the public account, post or video identified by the Buyer through a link or username. The Services are purely digital: nothing physical is shipped, no software is installed, and no login credentials are required or accepted. Estimated start times, delivery speeds, quality descriptions and any refill guarantee applicable to a service are stated on its service page and form part of this Agreement for that order. The Seller does not promise any specific commercial or algorithmic outcome beyond the delivered quantities described.
The Buyer forms the order by selecting a service and package, entering the target link or username and a contact email, reviewing the order summary and confirming payment. Before payment the Buyer must tick the box confirming acceptance of this Agreement; the tick is recorded together with the version of this Agreement shown, the date and time, and the IP address it came from. The contract is concluded when the Seller’s system registers the payment confirmation and issues the order number. Before confirming, the Buyer has the opportunity to review and correct all order details; the Buyer is responsible for the accuracy of the link or username submitted, as delivery is made exactly to the target provided.
For every order the Seller records and retains: the Buyer’s acceptance of this Agreement, with the version accepted, the date and time and the IP address; the order number, the exact service, the exact quantity, the target link and the amount charged; the payment result returned by the payment institution; and the delivery record showing the quantity supplied together with the times performance started and completed. Where a payment is disputed, these records are supplied to the payment institution or the bank as evidence that the order was placed by the cardholder and that the service was performed. The Buyer may request a copy of the records for their own order at any time by writing to the Seller.
The service, package size, unit price and total price, including any applicable taxes and fees, are displayed in the order summary before payment. Prices are stated in US Dollars unless indicated otherwise; where the payment is taken in another currency, the converted amount shown at checkout applies. Card payments are processed by PayTR Ödeme ve Elektronik Para Kuruluşu A.Ş.: the Buyer’s card details are entered on PayTR’s secure form and are never seen, transmitted or stored by the Seller, which receives only the payment result. Bank transfer and cryptocurrency are also offered, handled by their respective providers. An order enters processing only after the payment is confirmed; for bank transfers and crypto payments, confirmation may take longer depending on the network or bank.
Performance is digital and begins after payment confirmation, within the start window stated on the relevant service page. Delivery consists of supplying the ordered quantity to the public link or username submitted by the Buyer and is deemed complete when that quantity has been provided as described. The Buyer must keep the target account or content public and must not change the username or delete the content during delivery; otherwise delivery may be interrupted through no fault of the Seller. Where a service carries a refill guarantee, drops within the guarantee period are compensated by refill as stated on the service page.
If the Seller cannot start an order — for example because the service is discontinued or the target cannot be processed — the Buyer is notified and the full amount is refunded in accordance with the Refund Policy.
Distance-selling rules commonly grant consumers a right of withdrawal for a period after purchase. However, the Services under this Agreement are digital services whose performance begins, with the Buyer’s knowledge and approval, immediately or shortly after payment confirmation. By placing the order, the Buyer expressly requests immediate performance and acknowledges that, as permitted for services performed instantly in the digital environment, the right of withdrawal cannot be exercised once performance has begun.
Before performance begins, the Buyer may withdraw from the order free of charge and without giving reasons, by contacting support with the order number; in that case the full amount is refunded. Once performance has begun, withdrawal applies only to the portion of the order not yet performed, as detailed in Section 8.
Refunds under this Agreement follow the Refund Policy published on the site, which forms part of this Agreement. In summary: the full amount is refunded if an order cannot be started or if delivery does not begin within the stated start window; if an order is partially delivered and cannot continue, the undelivered portion is refunded proportionally; delivered portions are not refundable once supplied as described. Refunds are not owed where the failure results from the Buyer’s side — a wrong link or username, a target account made private during delivery, or a username changed mid-order. Natural fluctuations covered by a stated refill guarantee are remedied by refill rather than refund. Approved refunds are returned to the original payment method or, at the Buyer’s choice, to their account balance, within three to seven business days depending on the method.
The Buyer declares that they own or are authorized to promote the account or content submitted; that the information provided in the order is accurate; and that the Services will not be used for content that is unlawful or infringes the rights of third parties. The Buyer acknowledges that third-party platforms apply their own rules and that the Buyer is responsible for their own compliance with those rules. The Buyer must never share social-media passwords with the Seller; the Seller never requests them and delivery never requires them.
Complaints and requests regarding an order should first be addressed to Shofic support via the contact page or info@shofic.com, quoting the order number; requests are reviewed within twenty-four (24) hours on business days. This Agreement is governed by the laws of the Republic of Türkiye, and disputes that cannot be resolved amicably are subject to the jurisdiction of the courts of Istanbul, Türkiye. Where mandatory consumer-protection law of the Buyer’s country of residence grants the Buyer the right to apply to local consumer arbitration boards, authorities or courts, that right remains unaffected.
This Agreement, consisting of the sections above, enters into force electronically at the moment the Buyer confirms the order and payment is registered, and remains in force until the obligations of both parties for that order have been fulfilled. The order summary, the relevant service page and the site policies referenced in this Agreement are integral parts of it. The Buyer can access the current text of this Agreement on the site at any time, and the order confirmation email preserves the essential terms of the specific transaction. If any provision is held invalid, the remainder of the Agreement remains in effect.