How Shofic works, what we promise and where we draw the line: transparent pricing, no passwords ever, refill guarantees and secure payments.
Transparent package pricing on every service, realistic delivery windows, honest service notes, and support that answers around the clock in English and Arabic. Covered services carry automatic refill guarantees with the coverage window stated on the service page.
We never ask for account passwords or login credentials. We never make guarantees about virality, monetization or platform-level outcomes we cannot control. We never resell your data, and we never deliver to accounts without a valid public link or username supplied by the customer.
Our services provide visibility and social proof support. They are not a substitute for quality content, and they do not count toward platform monetization thresholds. We describe each service accurately so you can make an informed decision before ordering.
All payments are processed over encrypted channels — card, bank transfer or Cryptomus. If an order cannot start or complete as described, you receive a full refund to your original payment method or account balance, per our Refund & Cancellation Policy.
We refuse orders that target accounts without authorization evidence of ownership or public availability, orders intended for harassment, and orders that violate applicable law. Reports of abuse are reviewed within one business day.

When the target account is private and cannot receive delivery, when the link points at something that has been removed, and when the intent is to attack rather than promote an account. The first two are practical; the third is a line we do not cross regardless of payment.
It returns to your account balance rather than being left open. A partially delivered order is completed or the remainder is returned — an order sitting in "processing" indefinitely is a failure mode we treat as our problem rather than yours.
We guarantee delivery of what was ordered and a refill window on the services that carry one. We do not guarantee that followers will buy from you, that a video will be recommended, or that a platform will treat your account any particular way — those depend on your content and on decisions the platforms make.
The order itself — the public link, the quantity, the payment record — and an email address to send the confirmation to. No account credentials are ever collected because none are ever needed, which is also why there is nothing of that kind to lose.